Shoyeb khan  ·  Lead Azure DevOps Engineer  ·  10+ yrs

Overview: Focused on automating infrastructure provisioning and deployment processes within a cloud environment. Responsibilities: Designed, implemented, and managed automated infrastructure provisioning and deployment pipelines using Terraform and Azure DevOps. Collaborated with development and operations teams to streamline CI/CD processes and facilitate seamless deployments. Maintained and optimized Azure cloud infrastructure, ensuring scalability, reliability, and cost-efficiency. Implemented Infrastructure as Code (IaC) best practices using Terraform for consistent, repeatable environments. Utilized Docker for containerization, enabling consistent application packaging and deployment across environments, and orchestrated containerized workloads using Kubernetes.

Overview: Spearheaded the adoption and implementation of DevOps methodologies to optimize software development and deployment. Responsibilities: Designed and maintained infrastructure on Azure cloud platform, leveraging Terraform for Infrastructure as Code (IaC) provisioning. Orchestrated CI/CD pipelines using Azure DevOps, ensuring rapid and reliable software delivery. Containerized applications with Docker, optimizing resource utilization and deployment consistency across environments. Managed version control systems using Git and GitHub, facilitating collaboration and code review processes.

• Provided expert-level support for the Azure cloud platform, resolving technical inquiries and incidents.
• Collaborated with clients to assess environments and recommend optimized solutions.

• Provided expert-level support for the Azure cloud platform, addressing technical inquiries, troubleshooting issues, and resolving incidents efficiently.
• Collaborated with clients to understand their needs, assess Azure environments, and recommend optimized solutions tailored to business objectives.
• Diagnosed and resolved issues with Azure services such as VMs, storage, networking, and security, ensuring high availability and minimal downtime.
• Conducted root cause analysis of critical incidents, identifying underlying issues and implementing preventive measures to improve system stability.

• Led technical support operations, resolving incidents and maintaining IT infrastructure for business operations.
• Focused on minimizing disruption and ensuring system integrity.

• Responded promptly to service requests, triaged incidents, and resolved issues remotely or onsite, ensuring minimal disruption to business operations.
• Installed, configured, and maintained desktop operating systems (Windows, macOS), software applications, and security patches to ensure system integrity and compliance.
• Conducted hardware diagnostics, performed repairs, and coordinated equipment replacements as needed to restore functionality and minimize downtime.
• Educated end-users on IT best practices, software usage guidelines, and security awareness to enhance their overall computing experience and mitigate potential risks.

• Provided comprehensive desktop support to end-users for hardware and software issues.
• Focused on resolving connectivity problems and configuring peripherals.

• Provided comprehensive desktop support services to end-users, including troubleshooting hardware and software issues.
• Resolved connectivity problems and configured peripherals to ensure operational functionality.