Shashwat Sharma is a Full Stack Developer with 3+ years of experience in Zoho development and CRM integrations. He has a strong focus on delivering clean, maintainable code and has successfully implemented various web development projects.
Ownership of full-cycle web development from design to implementation and debugging.
Successful implementation of complex CRM integrations (e.g., third-party SMS API, Zoho Sheet via Flow).
Expertise in Zoho CRM customization including custom functions and assignment rules.
Implemented custom functions for third-party SMS integration for lead notifications in CRM.
Developed and deployed rule-based lead distribution systems within CRM, utilizing custom functions and round-robin logic.
Standardized all website output with a new, responsive, mobile-first approach and strategy.
Overview: Developed and implemented CRM configurations, custom functions, and integrations within the Zoho ecosystem. Responsibilities: Designed, developed, and implemented websites and landing pages with a focus on responsive, mobile-first design. Collaborated with product team members to implement new feature developments.
Key outcomes:
Successfully integrated a third-party SMS API to automate lead notifications within the CRM.
Implemented a rule-based lead distribution system within the CRM.
Third-party SMS integration for lead management with custom Deluge functions hitting WATI API for SMS notifications when leads enter CRM.
Key outcomes:
Successfully integrated a third-party SMS API to automate lead notifications within the CRM.
Lead-distribution system for CRM assigning leads to users based on working hours + round-robin logic with custom functions in CRM Assignment Rules + Zoho Sheet + Zoho Flow.
Key outcomes:
Successfully implemented a rule-based lead distribution system within the CRM.
Integrated CRM with Zoho Sheet to support lead distribution logic.
Shashwat Sharma
Zoho Developer