Akash Dey  ·  Senior Python / GenAI Engineer  ·  8+ yrs

Overview: An enterprise-level initiative streamlining Generative AI development and deployment. Responsibilities: Designed robust Flask-based RESTful APIs to support RAISE UI components. Built and optimized scalable data pipelines using Databricks for real-time AI-driven workflows. Integrated LangChain to deliver reliable and explainable Generative AI outputs. Focused on cost-efficient LLM management and industrial-scale GenAI adoption.

Overview: A full-stack AI-based customer complaint resolution system built for automating ticket tracking and response. Responsibilities: Developed intelligent chatbot using fine-tuned OpenAI models for customer interactions. Implemented AI logic for ticket classification, prioritization, and automated escalation. Integrated chatbot frontend with Flask-based backend APIs for real-time response generation.

Overview: An AI solution built for Fortive to streamline and accelerate RFP evaluation and response generation. Responsibilities: Developed application backend using Flask with advanced integration of OpenAI GPT models. Built custom NLP pipelines to extract and categorize client requirements, vendor capabilities, and compliance metrics.